How to Calculate ROI When Migrating to a Unified Logistics Platform?

For many businesses, moving to a unified logistics platform isn’t just a tech upgrade- it’s a strategic decision that can dramatically impact profitability.
But how do you calculate the ROI of such a move?

Here are the key factors to consider:

• Reduction of Manual Work – Automating tasks like order entry, inventory updates, and reconciliation can save hundreds of work hours annually.
• Improvement in Pick & Pack – Faster, error-free order processing reduces labor costs and increases customer satisfaction.
• Stockouts – Preventing even a small percentage of missed sales due to inventory shortages can add significant revenue.
• Fulfillment Delays – Reducing shipping time improves retention and lowers customer service costs.
• Order Cancellations – Fewer mistakes and delays mean fewer cancellations and refunds.
• Cost of Overstock – Smarter forecasting avoids tying up cash in slow-moving raw materials or finished goods.
• Data Silos – Eliminating the manual work of syncing Shopify, ERP, WMS, and spreadsheets saves both time and money while improving accuracy.

 

Example Scenarios

E‑Commerce (Shopify)
A brand selling lifestyle products on Shopify was spending 20+ hours/week reconciling inventory across its store, warehouse, and couriers. After migrating to a unified platform:

• Pick & pack errors dropped by 60%.
• Stockouts reduced by 35%, leading to a 12% revenue boost.
• Customer service tickets tied to shipping issues fell by half.
  
  

B2B Supplies (Online + Sales Agents)
A mid-sized distributor taking orders online and via field sales reps struggled with duplicate data entry and fulfillment delays. With a unified logistics solution:

• Sales reps saw real-time stock levels, cutting overselling by 40%.
• Manual order consolidation dropped from 12 hours/day to 2 hours.
• On-time delivery improved from 78% to 95%, strengthening long-term contracts.
  
  

 

Bottom Line: ROI isn’t just about cost savings—it’s about unlocking growth.
When you factor in fewer cancellations, more accurate fulfillment, and smarter stock management, the returns on a unified logistics platform often pay for themselves in months, not years.

Curious how your business could calculate its own ROI?
We’d be happy to run the numbers with you.